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Product Returns to Urbanbella

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 15 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging.  Please note we only offer exchanges on lightly used products. 

We do keep electronic version of customer purchase history in-store and on-line but we do recommend having your original receipt to ensure quick resolution to any changes.